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Privacy & Cookie Policy

The content of this page is a preliminary draft awaiting legal review. The finalized content shall be subject to the version approved after legal review.

Privacy Policy

APRO (hereinafter referred to as "we", "us", or "our") is committed to protecting your privacy in accordance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). This Policy outlines how we handle the data collected when you browse this website or submit inquiries to us.

1. Collection and Use of Data

We only collect the following data for the purposes of responding to inquiries, maintaining system operations, preventing abuse (such as cyberattacks or malicious rate-limiting), and managing services. We covenant not to use your data for unauthorized commercial or promotional purposes:

  • Data Actively Provided by You: Name, email address, contact phone number, company name, and the specific details filled in the contact form.
  • Technical Data Automatically Logged by the System: Internet Protocol (IP) address, time of access, requested path, and browser type.

2. Use of Cookies

This website utilizes cookies and similar technologies (such as Google Analytics) to analyze website traffic, compile statistics on user behavior, and optimize website experience.

  • These technologies primarily collect anonymous statistical data (such as page views, time spent on the site, and referral pages) and do not contain any data that can directly identify an individual.
  • You may decline or delete cookies at any time by adjusting your browser settings; however, doing so may cause certain functionalities of this website to fail to operate normally.

3. Data Retention Period

  • Inquiry Records and Attachments: The default retention period is 12 months, after which they will be automatically deleted or anonymized by the system.
  • Server Logs: Retained in accordance with the security settings of the host server and will be periodically overwritten or destroyed upon expiry.

4. Disclosure of Data and Third-Party Liability Disclaimer

We respect your privacy and will never sell, rent, or share your personal data with third parties, except under the following circumstances:

  • Where your explicit consent has been obtained.
  • In response to legal proceedings, court orders, or statutory requests from government law enforcement agencies.
  • Technically Necessary Transmission: To safeguard the stability and security of the website, necessary technical data (such as IP addresses) will be transmitted to cybersecurity or Content Delivery Network (CDN) service providers. While we have exercised reasonable diligence in selecting such providers, we assume no legal liability for the independent operations and data processing activities of these third-party service providers.

5. Data Security and Disclaimer

We adopt reasonable electronic, physical, and managerial measures to protect your data. However, given the inherent risks of network transmission, we cannot guarantee the absolute security of data transmitted over the Internet. Provided that we have fulfilled our reasonable security obligations, we shall not be held liable for any direct or indirect data leakage, damage, or loss resulting from force majeure or unauthorized third-party hacker intrusions.

6. Your Rights and Contact Information

Pursuant to the Personal Data (Privacy) Ordinance, you have the right to request access to, correction of, or deletion of your personal data held by us, or to object to specific uses of such data. Any such request should be sent via email to: sales@apro.com.hk.

Note: We reserve the right to verify your identity and to charge a reasonable administrative fee for processing your data access or correction requests.

Or email us directly at sales@apro.com.hk